Value Added Services

We strive to add value to our customers with our products and services.

What We Do

We provide professionally delivered value added services to ensure that you get the most out your IT investment and optimise your business by saving money in the long term.

System Design

Our system specialists will perform a complete analysis of your core and extended business system requirements.  We evaluate your processing environment and assist with re-engineering your existing systems to improve your overall business operations.  An all-inclusive design of your system setup will be prepared for configuration based on your businesses specific requirements.

Customisation & Development

We are a leading provider of custom developed add-on programs and applications that effortlessly integrate with Sage Pastel.  Although Sage Pastel is a feature-rich application, we are occasionally required to address specific customer requirements that may not be in Sage Pastel.  We develop and support a variety of custom solutions by using the best and cutting-edge technologies that meets our specialised customer’s requirements.

Implementation

We have an end-to-end implementation practice that starts with a comprehensive plan to outline the scope of what is required to roll out your business system.  Our customers play a central part in this implementation practice, so we encourage you to appoint a project team leader to drive the implementation and work side by side with our project managers.

Training & Consulting

Our skilled project managers are responsible for ensuring your team receives the best training required and that you are equipped with the knowledge to successfully utilise the software. A training program can be tailored to meet your specific site needs at your premises or our training facility.

Software Support

Our helpdesk is a centralised resource that is available Monday to Friday, 08h30 to 16h30 managed by a team of experts.  Our support team will provide you with the best experience assisting you with your software queries.  Our remote support services offer speedy turnaround times by connecting to your network using secure connections via TeamViewer making the process smooth, reliable and productive.

Cloud Hosting

Let us take the burden away of managing a physical infrastructure by offering you our reliable, dedicated and secure cloud hosting service.  By not purchasing hardware your company saves costs and you only pay for what you need, using our scalable plan.  As your business grows, we will grow with you by equipping you with the additional flexible infrastructure and hosting services required for your new found growth.  For your peace of mind, your business intelligence is safe with our state-of-the-art security in place.  Together with you, we will identify the best solution for your cloud architecture.

Click here to learn more about Cloud Hosting.

Get a Personal Consultation

Our expertise will help you achieve your business goals.  Contact us to book your personal consultation free of charge.

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